Shipping Policy

At Petsylo, we are committed to providing fast and reliable shipping to ensure that you receive your orders promptly. Please read the following information carefully to understand our shipping process:

Shipping Destinations

We offer shipping to addresses within the United States, Canada, and internationally.

Shipping Methods

We partner with reputable carriers to deliver your orders safely and efficiently.

Shipping Timeframes

  • USA and Canada: Orders typically ship within 1-2 business days after payment is processed. You can expect your order to arrive within 5 to 7 business days from the date of shipment.
  • International: International shipping times may vary depending on the destination. Typically, international delivery takes between 8 to 15 business days.

Please note that shipping times are estimates and may be subject to delays due to unforeseen circumstances such as weather conditions or carrier issues.

Shipping Costs

We offer free shipping on all orders within the USA, Canada, and internationally. There are no minimum order requirements to qualify for free shipping.

Order Tracking

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery on our website or the carrier’s site.

Order Confirmation

After placing an order, you will receive an order confirmation email with details of your purchase. Please review this information carefully and contact us immediately if you notice any discrepancies.

Contact Us

If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team at supports@petsylo.com. We are here to assist you and ensure that your shopping experience with Petsylo is smooth and enjoyable.

Thank you for choosing Petsylo for all your pet product needs!